We deliver orders by passenger transport. For orders made from locations within 15 Miles radius of Kampala Metropolitan, delivery is made by Motorcyclists who provide short-distance transport services around the city.
Whereas for orders made 16+ Miles away from Kampala Metropolitan, delivery is made by long-distance transport service providers like buses and minibusses heading the same direction.
- Orders made from locations 16+ Miles away from Kampala Metropolitan
- And those made past 3:00 PM (EAT) are subject to next day deliveries.
- Kindly order on time for timely delivery.
- Orders may be subject to returns (bounce) in case they are delivered and 30 minutes pass before reception due to Customer’s absence at chosen address.
- Delivery persons will contact customers while in transit or before departure for clarification of delivery details and timing.
- On delivery, customers will sign for confirmation of order reception. Among details that customers will offer include, Customer’s full name as indicated on order, address, phone number, email address, and signature.
- In instances where the customer chose the Cash on Delivery option at purchase, they will have to make full cash payment to the delivery person before order reception.
PERSONAL DELIVERY METHOD
- We accept if you have a special delivery option to have your order brought to you. Kindly get in touch with us for arrangements of handling your delivery specially.
- Costs for delivery will be paid by Customers except in special cases where we offer customers “FREE Delivery” or “PARTIAL Payment” delivery.
- Delivery Costs will depend on how far the Delivery location is and the size of the order.
- Huge order sizes are subject to deducted delivery costs. And the reverse may be true.